Agency Services

We process the data of our customers in accordance with the data protection regulations of the federal government (Data Protection Act, DSG) and the EU-DSGVO as part of our contractual services. We process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g. email, telephone numbers), content data (e.g. text entries, etc.), contract data (e.g. subject matter of the contract, term), payment data (e.g. bank details, payment history), usage - and metadata (e.g. in the context of evaluating and measuring the success of marketing measures). Those affected include our customers, interested parties and their customers, users, website visitors or employees as well as third parties. The purpose of processing is to provide contractual services, billing and our customer service. The legal basis for processing results from Art. 6 Paragraph 1 lit. b GDPR (contractual services), Art. 6 Paragraph 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data that are necessary for the establishment and fulfillment of the contractual services and point out the necessity of their disclosure. Disclosure to external parties only takes place if it is necessary in the context of an order. When processing the data provided to us within the scope of an order, we act in accordance with the instructions of the client and the legal requirements for order processing in accordance with Art. 28 GDPR and do not process the data for any purposes other than those in accordance with the order. We delete the data after the expiry of statutory warranty and comparable obligations. The need to store the data is checked at irregular intervals. In the case of the statutory archiving obligations, the deletion takes place after their expiry. In the case of data that has been disclosed to us by the client as part of an order, we delete the data in accordance with the specifications of the order, generally after the end of the order. Notice regarding data transfers to the USA (United States of America). For the sake of completeness, we would like to point out that there are monitoring measures by US authorities for users based in Switzerland, which generally enable the storage of all personal data from Switzerland - which has been transmitted to the USA: This is done without differentiation, restriction or exception based on the objectives pursued and without an objective criterion that makes it possible to restrict the access of the US authorities to the data and their subsequent use to very specific, strictly limited purposes, those with access to be able to justify this data as well as interventions associated with its use. We would also like to point out that in the USA there are no legal remedies for the data subjects from Switzerland that would allow them to gain access to the data concerning you and to have it corrected or deleted. there is no effective judicial protection against general access rights of US authorities. We explicitly point out this legal and factual situation to those affected in order to make an appropriately informed decision to consent to the use of their data. We would like to point out to users residing in a member state of the EU that, from the perspective of the European Union, the USA does not have an adequate level of data protection.